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Crossfield laundromat notices influx in users amid water crisis

Crossfield is a very welcoming community, businesses look forward to seeing everyone and trying to help out wherever and however they can.
The cool and calm vibes of The Mat in Crossfield welcomes all.

Water-based businesses outside of the area impacted by Calgary’s catastrophic water main break have noticed an influx of customers flocking in from the City.

A laundromat in Crossfield, The Mat, and a nearby car wash, Super Splash, recorded a notable increase over the last weekend.

“It has increased awareness both for my business as well as the community of Crossfield, which is an appreciated benefit," said The Mat owner Betty Lynne Burwash, "but it's at the expense of the families in Calgary and Airdrie that are needing to find alternatives for these parts of life that need to be taken care of."

Other local businesses in Crossfield have likely also experienced a bit of an increase as laundromat customers wander around into local shops and restaurants while waiting for their laundry to be done.The increase started to build halfway through last week and was noticeably higher on Sunday and Monday, said Burwash.

“I'm sure everyone else is experiencing a bit of an increase in business as well,” Burwash said.

Burwash added she feels for them and the current situation they’re in. As the reality of the current water crisis became more clear, more people started to look for alternative ways to do their chores.

“I think for the families in Calgary and Airdrie, my sense from having visits with the people that have come in, is that they were holding off on doing those kinds of chores, hoping that things would be repaired sooner than what's expected now,” she said. 

Burwash said everyone that has come out has been patient and understanding that things are busier than usual. 

Customer’s don’t have to wait for a washing machine at her business, and can also utilize the drop and fold service offered by The Mat’s staff. Staff also provides two pick up days per month in Airdrie so families are able to coordinate a wash and fold service if they can’t make the drive out to Crossfield.

Burwash added that Crossfield is a very welcoming community and said they look forward to seeing everyone, and trying to help out wherever and however they can.

Similarly, Crossfield’s Super Splash has received more calls than usual from people in Airdrie and Calgary asking if they’re open, a spokeperson confirmed when Airdrie City View called earlier this week.

Masha Scheele

About the Author: Masha Scheele

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