On April 1, 2016, Karen and Mark Norman founded Dang Good Carpet and Furnace Cleaning to provide superior, professional cleaning services for carpet cleaning, furnace and duct cleaning, upholstery cleaning, sanitization, and window cleaning. In addition to being popular in Airdrie, they also cover Calgary, Chestermere and Okotoks.
For Mark and Karen, customer service is paramount. “We focus on good quality work at fair prices,” they note. “We are constantly looking at ways to make our customers happy.”
The owners continue, “Our reputation is one of the best in the industry, especially when it comes to carpet cleaning. We have more reviews – if not the most! – on Google than almost any other carpet cleaning in and around Calgary (5/5 across 1500+ reviews). We are especially proud to have won the 2022 HomeStars Best of the Best award for Calgary in addition to the Yearly Best award for the last few years. We are now top of the Three Best Rated for Carpet Cleaning Calgary, and we are also on Three Best Rated for Airdrie.” That’s a pretty Dang Good Reputation!
Mark and Karen recently learned that Dang Good had won the 2022 Top Choice Award.
Educating and empowering homeowners is also important to Karen and Mark. They maintain a regularly updated cleaning blog on their site that covers all sorts of tips and hacks homeowners can use to maintain a clean and organized home.
Every call to Dang Good ensures a respectful professional arrives at the job. Mark and Karen explain, “Staffing is one of our challenges as it is important for us to have staff that fit in with our culture and are dedicated to the physical nature of cleaning services. We look to take on and keep staff who really enjoy working for Dang Good Carpet and Furnace Cleaning and simply love to make our customers happy by going above and beyond.”
The team is active in the community, and giving back is a personal and company value.
We love Airdrie! Some of our favourite and frequent customers live in this city. We have proudly served thousands of Airdrieonians. Airdrie is a growing and thriving place, and we are excited to become a high-profile company in such a wonderful community where we have received so much business already.
Airdrie may be small compared to Calgary, but it is a vibrant city with a plethora of activities! As local small businesses owners, it is important for us to be part of the community. One way Dang Good Carpet and Furnace Cleaning does that is to get involved in some of the major Airdrie Events outlined in their blog post. Please check it out. It will inspire you to connect with the community, the businesses that provide services to Airdrie and the event organizers that live and work where many call home.
Karen, Mark and the team could not be prouder to serve the communities of Airdrie, Calgary, Chestermere and Okotoks. They note, “Each location is different, and we like to adjust accordingly. We are always amazed at how generous customers are in giving us praise. When we look at our Google reviews, and the stories about our service customers write on there, we are both proud and humbled to be seen as a force to be reckoned with among our competitors.”
The owners thank their staff, customers, suppliers and supporters. “We could not run this business in isolation. There are so many connecting parts.”
Looking forward, Dang Good is excited to be going into the Spring Season where they will not only be offering Carpet Cleaning and Duct Cleaning but window cleaning, gutter cleaning and pressure washing too.